Online bookings

FAQ

What time is check in and check out?
Check in 12:00 p.m. and check out 12:00 p.m.
Can I leave the room late?
Yes, on request at reception.
Can I choose the type of bed in my room? (Large bed – two beds)
Yes.
Do the rooms have a balcony or terrace? Can I reserve one?
They are all exterior, the majority with a balcony. By availability.
Are there non-smoking rooms?
Yes.
How many storeys does the building have?
Is there a lift?
There are 5 floors whith lift (elevator).
Is there air conditioning in the rooms? Does it work all year round?
Yes, it is work all year round.
Is your hotel adapted for the handicapped?
No.
Can you keep my luggage when I leave the room?
Yes.
Is there a safe place to park my car? How much does it cost?
We have a car park in the hotel, its costs (2008) 20 € + 7% de IVA.

Does the hotel have an Internet or e-mail terminal for guests?
Yes, at reception.
Do you have high-speed internet in the room for my portable computer?Is it wireless?
Free Wi-Fi in all hotel.
Do you have a quiet, romantic room? How can I reserve it?
We have quiet rooms with views of the gardens of the Lázaro Galdiano Museum. By availability.
What languages are spoken in Reception?
English, Italian.
Where may I rent a car?
We can arrange this from reception.
How far are you from the Puerta del Sol?
2 Km.
How far are you from the Prado Museum?
2 Km
How much does a taxi from the airport cost?
How long does it take?
Around 20-25 €. It takes about 20 minutes.
In what kind of a neighbourhood are you?
It is a quiet neighbourhood in the centre.
I am travelling to attend a trade fair at IFEMA: will it be easy to reach from your hotel?
Very easy from the Velázquez tunnel, taking the A2 you will arrive in 10 minutes.